Frequently asked questions (FAQ)

Here you’ll find the most frequently asked questions on the 123presets.com Marketplace. If you don’t see an answer to your question, jump to our Contact Page and we’ll get back to you ASAP!

General Questions

What about the compatibility?

All of our presets are fully compatible with MAC and PC.

Are your downloads instant? How will I receive them?

Yes, all of our downloads are instant. After you complete the payment, you will receive an email with download link.

What if I lose my downloaded products?

Once you’ve purchased products from our marketplace and downloaded them to your computer, you are fully responsible for backing up the material. We recommend backing them up to an external USB, hard drive or any cloud service.

How many times can I use the download link before it expires?

You are able to download your purchased product as many times as you want – the downloads are fully unlimited.

What currency do you use?

All the products in our store are in USD.

What payment methods do you accept?

We accept PayPal and all major credit cards, including American Express, VISA, MasterCard and Discover.

What is your refund policy?

Due to the digital nature of our products, we do not provide refunds once they have been purchased. This is the industry standard. If you have any questions about your purchase, please contact us – we will be happy to help you.

Lightroom presets

What are Lightroom presets?

Lightroom presets are one click filters that quickly and professionally improve your photo. Basically they are custom made and saved photo filters that can be shared and used by any Lightroom user.

I don’t take RAW photos, will the presets still work?

Yes, the presets will still work on JPEG images (phone photos, etc.), but we strongly recommend you to use them on RAW photos because it gives you access to all of the photo data and that’s how you can get the best result.

How to install Lightroom presets?

You can find the How to install Lightroom presets guide in Read me folder, which is included in a zip file you have downloaded.

What version of Adobe Lightroom do I need to use the presets?

Presets from 123presets.com are designed for Adobe Lightroom 4, Adobe Lightroom 5 and all the latest version of Adobe Lightroom CC (including Classic CC).

Is it possible to use Lightroom Presets in Lightroom Mobile?

Unfortunately Lightroom Presets are not supported in Lightroom Mobile version. Adobe is planning to to add this function to mobile version, but it’s not currently available.

Sell on 123PRESETS

What products can I sell on 123presets.com?

Lightroom Presets, Photoshop Actions, Video LUTs, Adobe Premiere Pro and Adobe After Effects Templates are currently available to sell on our marketplace.

What are the requirements for selling my own products?

There are only a few requirements. All you need to do is upload a pack of your custom presets (minimum 5), some before/after images and information about your presets and editing style. We will put everything together and list your products on the marketplace.

How much money will I earn?

You will earn 70% commission of your sales.

How will I be able to withdraw my earnings?

As soon as you reach 100$ of your earnings, you’ll be able to withdraw your earnings to your PayPal account or get direct bank transfer.

How much will I earn each month?

Our partners are currently earning more than $400 every month. They put hard work to do that, but everything is possible if you promote your products. Absolutely everyone wants to find out how to edit photos like you!

Okay, sounds interesting. But how do the final product look like?

You’ll get your own page (marketplace) on 123presets.com that consists of all your products. You will also be able to connect it with custom domain.